Return & Refund Policy
Last Updated: September 16, 2026
Return & Refund Policy for Feel Good Nature
At Feel Good Nature, customer satisfaction is our priority.
We strive to provide high-quality products and a smooth shopping experience.
If you are not completely satisfied with your purchase, please read our
Return & Refund Policy below.
Eligibility for Returns
You may request a return or replacement if:
- The product received is damaged or defective
- You received the wrong product
- The product is missing from your order
To qualify for a return:
- The product must be unused and unopened
- The item must be in its original packaging
- The return request must be made within 7 days of delivery
Non-Returnable Products
For hygiene and safety reasons, certain products may not be eligible
for return once opened or used.
The following items are generally non-returnable:
- Opened skincare products
- Used soaps or oils
- Personal care items that have been used
- Products damaged due to misuse
Return Process
To request a return or replacement:
- Contact our support team with your order details.
- Share clear photos of the damaged or incorrect product.
- Our team will review your request and respond within 24–48 hours.
- If approved, return instructions will be shared with you.
Refund Policy
Once the returned product is received and inspected, refunds will be processed accordingly.
Refunds may be issued:
- To the original payment method
- As store credit (if applicable)
- Through bank transfer for Cash on Delivery orders
Refund processing times may vary depending on your bank or payment provider.
Replacement Policy
If the product is defective, damaged, or incorrect, we may offer a replacement
instead of a refund depending on product availability.
Replacement orders are generally processed within 3–7 business days after approval.
Cancellation Policy
Orders can be canceled only before they are shipped.
Once an order has been dispatched, cancellation requests may not be accepted.
Shipping Charges
- Return shipping charges may be covered by Feel Good Nature if the issue is caused by us.
- Customers may need to bear shipping charges for other return requests.
Important Notes
- Product colors and packaging may slightly vary due to photography and screen settings.
- Natural products may have slight variations in texture, fragrance, or appearance.
- Refunds will not be provided for dissatisfaction caused by personal preferences after product usage.
Contact Us
Feel Good Nature
Email: support@feelgoodnature.com
Phone: +91-XXXXXXXXXX
Thank You
Thank you for shopping with Feel Good Nature. We appreciate your trust
and are committed to providing the best possible customer experience.
Feel Good Naturally. Live Naturally.